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Leave Us a Review

Our customers are the center of our universe and weโ€™re grateful for them. If youโ€™re willing to share your experience about your interaction with our agency, itโ€™ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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mmister727

September 24, 2024

5  out of  5
rating by mmister727
"A very kind and loving person plus she's adorable ๐Ÿค—"
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livingabovethe12th

June 21, 2024

5  out of  5
rating by livingabovethe12th
"Ive always had good experiences with State Farm agents all over the country, and the staff here are no exception. They always have time for you, are very responsive and will work with you to come up with solutions. Highly recommend ๐Ÿ‘"
We responded:
"Thanks for the feedback, we appreciate your business with the Amy Kane Agency"
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Cynthia Kommer

April 12, 2024

5  out of  5
rating by Cynthia Kommer
"Amy Kane's agency is always willing to go above and beyond. Love their service!"
We responded:
"Cynthia we are happy to take care of your car insurance needs. We appreciate your business at the Amy Kane Agency "
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Darrin Magee

April 1, 2024

5  out of  5
rating by Darrin Magee
"I have worked with State Farm in Geneva for more than 15 years. BillieJo, my primary contact, has been amazing! She is helpful, funny, and super-responsive. Amy herself took a call once at about 4:45 pm on a Friday and had me insured on a new car by 5 pm. Fantastic folks - I highly recommend them!"
We responded:
"Darrin we are happy to take care of your auto and all of your insurance needs at the Amy Kane Agency"
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Julie Garrison

April 1, 2024

5  out of  5
rating by Julie Garrison
"Love Amy Kane State Farm Agency! Ms. Katlyne is very helpful, fast and knowledgeable. I have never had an issue getting excellent service!"
We responded:
"Glad to hear we are taking good care of you auto and home insurance at the Amy Kane Agency"
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Pattyferia 98

March 29, 2024

1  out of  5
rating by Pattyferia 98
"Called for policy change โ€ฆlady at front desk was super nice 6 stars for her! . Talked to Amy kane and was told โ€œCAN YOU LISTENโ€ very rudely lol โ€ฆlike a dog or talking to a child who really cannot listen. All i was trying to do is explain my situation."
We responded:
"I apologize that you had this experience. It certainly is not in line with our customer care philosophy, and should never happen. Though I do not recall a conversation of this kind it is never the less unacceptable. Please contact me at your convenience so I can make sure your service request was handled to your satisfaction. "
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Edward Fratangelo

March 4, 2024

5  out of  5
rating by Edward Fratangelo
"Amy Kane State Farm Office is like no other. Billie Jo, one of the employees that works there, answered the phone on a Sunday when I had an emergency. This is above and beyond what is required from her and the reason I will never leave her or this office."
We responded:
"I agree Ed! Billiejo is awesome, and we do try to take care of everyone at Amy Kane Agency, exactly like we would want to be treated. We appreciate your business "
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Kenny Emblidge

December 13, 2023

5  out of  5
rating by Kenny Emblidge
"Amy and her team are always very responsive to our insurance questions and needs!"
We responded:
"Thank you, we try to be the best choice for auto and homeowners in Geneva"
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john aldrich

October 19, 2023

5  out of  5
rating by john aldrich
"great people, who care about your needs. Ms. Amy and staff are outstanding, in their work. they give advise before being asked."
We responded:
"John, we are here to help! Thanks for working with Amy Kane State Farm Agency"
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Elaine Kenney

August 28, 2023

5  out of  5
rating by Elaine Kenney
"Very friendly and helpful"
We responded:
"Thank you Elaine. Weโ€™re glad that we been able to help with your homeowners insurance."
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Allen G

July 28, 2023

5  out of  5
rating by Allen G
"I have been with them for years great service always taking care of me."
We responded:
"Thank you Allen, we appreciate your business "
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Paul Hood

April 12, 2023

5  out of  5
rating by Paul Hood
"Great staff, always willing to help out when you need them"
We responded:
"Thank you for the wonderful review, Paul! We strives to go the extra mile to provide you with the insurance you need at a value you deserve and great customer care! Thank you for the feedback!"
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Juan Carlos

April 7, 2023

5  out of  5
rating by Juan Carlos
"Great people.."
We responded:
"Thanks Juan! We try our best to give people what they need for car insurance, and homeowners coverage every day"
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MICHAEL FOSPERO

July 21, 2022

5  out of  5
rating by MICHAEL FOSPERO
"I have had great interactions with the State Farm Geneva, NY branch for many years. There have been many changes to my policies over the last couple of years and each amendment was handled quickly and very professionally! I could not be happier with the high level of service shown to me, in particular from agent Katlyne. She's true to her word and is ALWAYS quick to respond. She embodies genuine customer service!!!"
We responded:
"Mike, I agree Katlyne is a great team member, and I am glad she has made you happy taking care of you car insurance and homeowners policy."
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Melissa Swartz

April 28, 2022

5  out of  5
rating by Melissa Swartz
"Efficient, professional and friendly service. Thank you!"
We responded:
"We strive to provide you with friendly, professional and thorough customer care! Thank you so much for taking the time to share your feedback and your kind words about our agency. It is our pleasure to be able to assist you with any of your insurance questions or needs!"
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Mallory DeJohn

April 14, 2022

5  out of  5
rating by Mallory DeJohn
"Friendly and speedy customer service agents. Easy to work with and thorough."
We responded:
"Thanks for the feedback, we enjoyed helping you get your auto and renters coverage all set."
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Yari Lebron

July 8, 2020

5  out of  5
rating by Yari Lebron
"Me encanta. Las chicas que trabajan aqui son super serviciales y amables."
We responded:
"Glad we could help"
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Larry Garrett

February 27, 2020

5  out of  5
rating by Larry Garrett
"Amy Kane has always been there for me."
We responded:
"๐Ÿ‘ and we always will be, thanks Larry"
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David and Laura Hill

February 11, 2020

5  out of  5
rating by David and Laura Hill
"We received great service from Amy regarding the review of our various insurance needs. Very professional with discussions in layman's terms to make it easy to understand. Excellent customer service."
We responded:
"Dave it was a pleasure helping you and Laura. We strive to provide customers with all the information they need to make informed decisions. We appreciate your business."
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Ernie Strong

January 29, 2020

5  out of  5
rating by Ernie Strong
"Helped me as best they could"
We responded:
"We were happy to, thanks for the feedback"
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David

May 30, 2019

5  out of  5
rating by David
"I have been with State Farm for 13 years and have had nothing but positive experiences this is true in general and with this office in particular. Their prices are extremely competitive and service excellent and stair staff here are the best I've seen being polite courteous and helpful and accomadating."
We responded:
"David, lm always happy to hear that our team is taking good care of our customers. Thank you"
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Sean Plantz

February 14, 2019

5  out of  5
rating by Sean Plantz
"Great service."
We responded:
"Thanks Sean, it was a pleasure working with you"
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Chance Lowry

January 29, 2019

5  out of  5
rating by Chance Lowry
"Amy Kane is a wonderful agent and extremely helpful. Her staff has also always been kind and accommodating.If you are in need of an agent this is the place to be."
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Jared Race

November 21, 2018

5  out of  5
rating by Jared Race
"The customer service is outstanding!!! All your questions are answered thoroughly and fast making your State Farm experience a pleasure. I highly recommend this office for all of your auto, life and home owner insurance needs. Check them out, you won't be disappointed!! ๐Ÿ‘๐Ÿ‘๐Ÿ‘๐Ÿ‘๐Ÿ‘๐Ÿ™‚๐Ÿ™‚๐Ÿ™‚๐Ÿ™‚๐Ÿ™‚"
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Priscilla Bonnell

July 23, 2018

1  out of  5
rating by Priscilla Bonnell
"Inattentive and rude to their customers....considering switching. They also dropped my homeowners insurance policy and didnโ€™t let me know I could make home repairs and possibly re-obtain that insurance until 2 days before the deadline."